Service Mapping Beginner’s Guide: Part 3 of 5

Build your first Service Card

Now let’s build your first service in vScope. To start off you need to create something called a “Service Card”, you can see this as the document where you’ll fill in the initial details and components of your service.

Click on Create Service Card to get started!

Choose a Layout

This should result in a pop-up, as shown in the picture below, where you can choose between two different layouts. These layout are based on industry standards and come pre-packaged to help you get started. You can of course customize these layouts or even build your own from scratch, but more on that later.

For now choose the layout thats most suitable for your service and give your first “Service Card” a name!

Add Service Details & Related Components

Now its time to fill the “Service Card” with all the information and components. Ideally you’ll start off by filling in the Details section and the proceed to mapping the actual components and related services to the Service Card.

You can map all sorts of components to a Service Card, that includes servers, databases, AD groups and much more. When you’re mapping components, vScope will even make suggestions if you have Inventory & Reporting, otherwise you can manually add a component, even though it is not advised.

Keep on going until you’ve added the components that belongs to the service. Press “Save Changes” at the top of the Service Card and you’re done!

That’s it, it doesn’t get more complicated than that. In just a few minutes you’ve created a precise service card for your service catalogue that’s automatically updated, ensuring that you always have the latest information.

What if the field you need isn’t in the layout?

In the the next part of this guide we go over customization of layouts.

Part 2
Part 4