Organizations with outsourced IT can benefit from an IT tool What does outsourced IT really entail? And is yet another IT tool necessary when the IT is outsourced? In this article we delve deeper into this topic and explore why a mutual IT tool can benefit both the organization and
A common overview of your IT assets creates better delivery of IT Regardless of how your business organizes its IT assets, you have most likely experienced a similar situation: Your IT department consists of employees with different areas of responsibility. One employee is responsible for operations and another for
IT asset management gives you better control of your information As the amount of information in organizations increases, so does the need to gain increased control of the information for which they are responsible. Organizations that lack a common view of the delivery of IT become more dependent on technically
Utilizing vScope while working remotely In these last few week businesses all over the world have had to readjust their processes, workflows and routines. With more and more of our users working remotely, we noticed some new and interesting questions in our support channels. So instead of writing a sensational
Why You Should Document Your IT Services in vScope As a service manager, how do you document your service delivery? Is your organization manually maintaining service related documents in Sharepoint or internal wikis? How do you ensure that the documentation is standardized, up-to-date and without inaccurate data? Non-existing IT service documentation
Active Directory Best Practices – 10 ways to improve your Active Directory Active Directories are inevitable for IT-technicians and they often come with a set of tedious tasks that need to be done sooner or later. After speaking to several technicians and experiencing multiple Active Directories at first hand, I
Best Practices when Deploying an Active Directory Setting up a perfect Active Directory (AD) that will stand the test of time is not as easy as it sounds. Not only do you have to think about the current state of the organization but you also need to plan ahead for future
Veeam, Veritas or CommVault? In today's fast-paced world, customers and employees want their data available at all times and companies can't afford any downtime for mission-critical assets. But as we know, systems can crash for a number of reasons. At the same time more sophisticated forms of ransomware are emerging
Patch Management Best Practices If you’ve made it to this page I suspect you already know a little about patching and its importance. But in an ever-changing world with increasing digital threats, patching is more important than ever. This was recently showcased by the colossal Equifax breach that could've easily
Adobe Licensing Guide Adobe offers a whole myriad of different products and solutions for businesses both small and large that all require a license to run. In this article we will be breaking down and explaining the basics of Adobe licensing. We'll also be sharing some tips and tricks on how
