Why you should document IT services in vScopeAs a service manager, how do you document your service delivery? Is your organization manually maintaining service related documents in Sharepoint or internal wikis? How do you ensure that the documentation is standardized, up-to-date and without inaccurate data?Non-existing IT service documentationOrganizations often lack an understanding
Active Directory Best Practices – 10 ways to improve your Active Directory Active Directories are inevitable for IT-technicians and they often come with a set of tedious tasks that need to be done sooner or later. After speaking to several technicians and experiencing multiple Active Directories at first hand, I realized
Best Practices when Deploying an Active Directory Setting up a perfect Active Directory that will stand the test of time is not an as easy as it sounds. Not only do you have to think about the current state of the organization but you also need to plan ahead for changes
Veeam, Veritas or CommVault? In today's fast-paced world, customers and employees want their data available at all times and companies can't afford any downtime for mission-critical assets. But as we know, systems can crash for a number of reasons. At the same time more sophisticated forms of ransomware are emerging putting
Patch Management Best Practices If you’ve made it to this page I suspect you already know a little about patching and its importance. But in an ever-changing world with increasing digital threats, patching is more important than ever. This was recently showcased by the colossal Equifax breach that could've easily been
Adobe Licensing Guide Adobe offers a whole myriad of different products and solutions for businesses both small and large that all require a license to run. In this article we will be breaking down and explaining the basics of Adobe licensing. We'll also be sharing some tips and tricks on how
VMware License Management The majority of the servers around the world are virtual and the virtualization industry is booming. Within this booming market, there is one force that seems almost unstoppable, VMware. They hold the largest market share in the virtualization industry and you’d be hard-pressed not finding a VMware product
In this article we dive into the the products in Office 365, including the lesser known. Get your money's worth by learning about your possibilities!
This guide teaches you the basics of Microsoft's SQL licensing and the different options available to Microsoft SQL servers and their licensing options.
Top 6 reasons why you need an excellent IT documentation We often speak about the importance of having an IT documentation but what are the benefits? I've put together a list and want to share it with you! Without any further ado, here are my top 6 reasons for working on the IT