3 common challenges with ITAM
Anton Berghult • IT asset management (ITAM) is an incredibly efficient way to keep track of your IT assets — if it is executed correctly. In this article, we explore three common challenges associated with ITAM and how to solve them.
If you are unsure of what ITAM is we have created a thorough guide which explains everything you need to know about IT asset management.
Challenge #1: Implementing ITAM in the day-to-day operations
A lot of organizations only consider ITAM when they have an upcoming audit. This is a sign that ITAM hasn’t been thoroughly implemented in the organization.To change this, start by identifying a current ITAM task you can build upon. ITAM works best when it is thoroughly implemented throughout the organization since it allows coworkers to stay on top of tasks instead of running behind and putting out fires. Therefore, one tip is to develop your process to prepare for audits rather than being surprised once they occur.
Challenge #2: Who is in charge of ITAM?
ITAM involves a lot of different stakeholders and transcends teams and departments. Unfortunately this means that people often consider ITAM as someone else’s problem. This can cause confusion and may result in important tasks and activities falling through the cracks.
To mitigate this risk, try to clearly define and document the responsibilities of all stakeholders. Decide which role each department will play in order to achieve a successful implementation of ITAM. If possible, try to assign someone as the overall responsible for ITAM in order to ensure accountability.
Challenge #3: Demonstrating the value of ITAM
Demonstrating the value of ITAM is one of the biggest concerns facing managers. Senior management can sometimes perceive ITAM as a purely administrative function that does not affect the profit or operations of the IT organization. This can be a consequence of an outdated view of ITAM as keeping inventory of assets in an Excel spreadsheet.
To demonstrate the real, economic value of ITAM you can track ITAM spending and achievements over time. Done correctly you will be able to capture the large savings and benefits of implementing an ITAM solution.
Make sure that the valuable information that you collect is presented to senior management and other relevant stakeholders so that it is not done in vain. Removing even 30 unused licences through your ITAM procedures can translate into significant savings, which will be valuable to senior management.
Related blog posts
All posts
How to rightsize databases with vScope
Rightsizing your IT environment is a powerful way to optimize costs. Preparing for database resource migration offers a great chance to phase out unused elements and save on operational and licensing budgets. In this article, we will learn how to investigate database usage, identify unused resources, and significantly lower costs for both migration and future operations.
Anton Berghult June 13, 2025 
Full Control Over Users and Issues in Jira with vScope
We're excited to announce the initial integration with Atlassian Jira, the leading platform for project and issue tracking. This enhancement will provide you with an improved overview of users, activity, and issues directly within vScope, simplifying the process of tracking license utilization, identifying opportunities for cost efficiency, and connecting issues to relevant services.
Anton Berghult May 19, 2025 
Securing Your Windows Data Center: Best Practices for IT Discovery Read Accounts
Gaining comprehensive visibility into your IT environment is crucial for accurate asset inventory, documentation, and effective security audits. However, granting overly broad access and permissions for user accounts can introduce significant security vulnerabilities, making the careful management of user account access a critical concern.
Anton Berghult April 22, 2025 Getting Started with IT Governance in vScope
IT governance can be challenging when managing complex IT assets, documentation, and compliance. vScope simplifies this process with vScope Governance, a features that deliver complete visibility and streamlined collaboration across your network. In this post I will share three tips to get started and get the most out of IT governance in vScope.
Anton Berghult February 27, 2025 
The Ultimate Guide to IT Asset Inventory: Best Practices and Tools
In the ever-evolving world of technology, managing and maintaining IT assets is crucial for the smooth functioning of any organization. From hardware devices and software licenses to network equipment and digital resources, IT asset inventory plays a significant role in ensuring optimal performance and cost-effective operations.
Anton Berghult November 28, 2023 What is CMDB: A comprehensive guide to configuration management database
The Configuration Management Database (CMDB) is a crucial component of IT Service Management (ITSM). It serves as a central repository for storing and managing information about the various configuration items (CIs) within an organization's IT infrastructure. In this comprehensive guide, we will delve into the basics of CMDB, its key components, its role in ITSM, the process of implementing it, and the best practices for managing it effectively.
Anton Berghult November 28, 2023 Everything you need to know about ITSM
How can IT organizations better align their operations to support the main business objectives? How can technology facilitate more efficient workflows in the company as a whole and how can IT staff continuously improve its operations to deliver better IT services? These questions are some of the reasons why companies are investing in, implementing, and developing ITSM processes.
Anton Berghult April 21, 2023 3 steps to reduce your IT costs
As IT is becoming an integral part of organizations the costs of IT are increasing. Many businesses are therefore looking for ways to reduce their IT costs. Here we present 3 tips to reduce your IT costs!
Soroush Pourhadi July 20, 2021 Active Directory Best Practices – 10 Ways to Improve Your Active Directory
Active Directories are inevitable for IT-technicians and they often come with a set of tedious tasks that need to be done sooner or later. After speaking to several technicians and experiencing multiple Active Directories at first hand, I realized that a lot of AD's don't follow the Active Directory best practices and are a mess. But in some cases it can definitely be worth it! An overly complex and outdated AD can tie up a lot of time from your technicians. So in this article, I decided to list the Active Directory best practices and go over 10 ways to improve an Active Directory, and hopefully help IT-departments get more efficient.
Soroush Pourhadi September 23, 2019