Strengthen Collaboration and Control in Outsourced IT Operations
Green Landscaping uses vScope to streamline collaboration with outsourcing partners, reduce costs, and improve security through centralized visibility. Learn how a collaborative asset repository empowers small in-house teams to stay in control.
Empowering Collaboration and Efficiency in a Decentralized IT Setup
Should IT departments manage operations in-house, or outsource them? For many organizations, including Green Landscaping, the answer lies in finding the right tools to make outsourcing work seamlessly.
With just two internal IT employees managing over 1,000 users, Green Landscaping chose to outsource their IT operations â a move that required tight coordination, clear visibility, and mutual trust with their service provider.
Now Green Landscaping uses vScope as the shared platform that empowers collaboration, transparency, and efficiency between the company and its IT outsourcing partner.
Background: Scaling IT with a Lean In-House Team
Svensk Markservice, part of Green Landscaping, is Swedenâs market leader in ground services. As the company grew, so did the complexity of its IT environment, spanning multiple users, companies, and platforms across Sweden.
To keep up with this scale, Jonas Hallenbom, IT Manager at Green Landscaping, and his colleague decided to outsource IT operations and support. Today, they handle strategic decisions and follow-ups, while the outsourcing partner manages day-to-day operations and support.
But with this setup came a new challenge: How do you ensure shared responsibility and visibility across two different organizations?
Challenge: Information Was ThereâBut Not Accessible
The problem wasnât a lack of informationâit was that the information wasnât compiled and easily accessible.
Before vScope, information was fragmented across systems and often required back-and-forth communication with the outsourcing partner. That meant delays, misunderstandings, and a lack of shared context.
Green Landscaping needed a centralized, easy-to-use platform that could serve both internal IT and the external team â a single point of insight for everyone involved.
Solution: A Shared Platform That Aligns Teams
vScope was brought in as a mutual decision by both the internal IT team and their outsourcing partner. It quickly became the go-to platform for IT visibility, offering a centralized view of infrastructure, users, licenses, and servers.
Now, both sides of the partnership access the same real-time insights, enabling faster decisions, reduced dependency, and better follow-up.
Key Benefits of Using vScope
Faster Access to Critical Information
Information about users, licenses, and servers is readily available in vScopeâno more waiting on reports or system access.
Instead of having to contact the outsourcing partner for every update, we now get the information directly in vScope.
Reduced IT Costs
With better visibility, Jonas and his team can track service usage, license assignments, and cost per unit, helping them ensure expenses are under control.
Itâs much easier to understand what weâre paying for. Now, we can ensure costs donât escalate unexpectedly.
Improved Security in a Decentralized Organization
Green Landscapingâs workforce is spread across Sweden and multiple companies. Keeping up with user activity, system access, and offboarding was challenging.
With vScope, Jonas can confidently identify inactive users, outdated devices, and potential risks â improving both security and efficiency.
We now feel confident that our systems donât contain inactive accounts, which improves security and reduces unnecessary costs.
Impact: Making Outsourcing Work with Visibility & Trust
By using vScope as a shared platform, Green Landscaping has turned their outsourcing model into a collaborative success.
- Centralized IT Visibility â One platform for both internal and external teams.
- Lower Operational Costs â Better insights lead to smarter spending.
- Increased Security â Easy tracking of access and active users.
- Stronger Collaboration â Everyone sees the same data, enabling faster decisions and mutual accountability.
vScope has made it possible to collaborate more effectively with our outsourcing partner. We can now move faster, act proactively, and stay in controlâdespite being a small internal team.
Quick Questions
JONAS HALLENBOM
IT Manager, Green Landscaping
How has vScope supported your outsourced IT setup?
â Itâs given us a shared platform with our IT partner. We no longer rely on back-and-forth communicationâwe can both work from the same data.
What are the biggest changes since implementing vScope?
â Speed, cost control, and security. We now access what we need faster, understand our IT spend better, and maintain a more secure environment.
Would you recommend vScope to other organizations with outsourced IT?
â Absolutely. If you want to stay in control and collaborate efficiently, vScope is a must-have!
About Green Landscaping Group
Green Landscaping is a leading provider of ground maintenance and landscaping services across Sweden. With thousands of users and a decentralized organization, the company relies on smart IT tools to stay efficient, secure, and in control â even with a lean in-house team and outsourced IT operations.
Homepage: https://www.greenlandscaping.com/
About vScope
vScope brings visibility to organizations to support more efficient and secure operations.