What is CMDB: A comprehensive guide to configuration management database

The Configuration Management Database (CMDB) is a crucial component of IT Service Management (ITSM). It serves as a central repository for storing and managing information about the various configuration items (CIs) within an organization's IT infrastructure. In this comprehensive guide, we will delve into the basics of CMDB, its key components, its role in ITSM, the process of implementing it, and the best practices for managing it effectively.

Anton Berghult November 28, 2023