VSCOPE FOR SERVICE DESK
Asset management for
Service desks
Fastest way to improve your Service desk. Search, browse and navigate IT assets and reports without logging into multiple portals.
Search and navigate IT assets in one place
vScope lets you centralize asset management for endless purposes. Whether you work in operations, service delivery, helpdesk, HR or any other business function, you’re able to do a better job by having the right information at the right time.
vScope Asset Management for Service desks offers:
- Lowered time-to-resolution across your service desk.
- Improved overall responsiveness of your support team.
- Lowered the total cost-per-ticket with high autonomy of your service desk team.
Great experience out of the box.
Really happy with the introduction and demo from the vendor who also keeps in touch after a PoC to help out in specific scenarios.
– M. Tukara Global IT Operations Manager, BUFAB
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Highlights from vScope Asset Management for Service desk
All of your favourite platforms
Everything in one place. No more logging into to the Azure portal, SCCM, AD or other systems
Reports for proactivity
Identify and mitigate potential support issues before the end-user is affected.
End-user context
Search for employees and have all their assets documented in one place.
Track life cycle management
Import warranty information about your assets and set up alerts about its expiry dates.
