VSCOPE FOR SERVICE DESK

Asset management for Service desks

Fastest way to improve your Service desk. Search, browse and navigate IT assets and reports without logging into multiple portals.
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Search and navigate IT assets in one place

vScope lets you centralize asset management for endless purposes. Whether you work in operations, service delivery, helpdesk, HR or any other business function, you’re able to do a better job by having the right information at the right time.

vScope for Service desks offers:

  1. Lowered time-to-resolution across your service desk.
  2. Improved overall responsiveness of your support team.
  3. Lowered the total cost-per-ticket with high autonomy of your service desk team.

Great experience out of the box!
Really happy with the introduction and demo from the vendor who also keeps in touch after a PoC to help out in specific scenarios.

M. Tukara Global IT Operations Manager, BUFAB
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Highlights from vScope Asset Management for Service desk

All of your favourite platforms

Everything in one place. No more logging into to the Azure portal, SCCM, AD or other systems

Reports for proactivity

Identify and mitigate potential support issues before the end-user is affected.

End-user context

Search for employees and have all their assets documented in one place.

Track life cycle management

Import warranty information about your assets and set up alerts about its expiry dates.

What’s included

vScope for Service desk

1. vScope Asset Management

Your central platform to inventory and document IT assets.

User Accounts
Laptops
O365 Subscriptions
Applications

+ 10 other asset types are included

2. vScope User mapping

Put IT assets in the context of an employee.

3. Integrations

Populate vScope with data from existing platforms and apps � .

4. 25+ bundled reports

A collection of reports favorited by hundreds of Service desks using vScope.

Get a custom offer by register your organization.
We offer enterprise agreements to larger companies. Please get in touch to learn more.